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Business Analysts
2+ Years of experience | Full time | Albania
About
Ensuring the smooth flow of the project, maintaining documents and dealing with issues relating to projects undertaken. Generate, update and improve project strategies and methodologies.
Responsibilities
- Lead and oversee the requirements-gathering process with end users, customer leadership, subject matter experts, and internal teams.
- Conduct high-level market research and competitor analysis to inform product strategy and identify opportunities for differentiation and improvement.
- Collaborate with the sales team to understand client requirements and business needs.
- Conduct detailed requirements-gathering sessions with potential clients to identify their needs and objectives.
- Create, review, and approve detailed Business Requirements Documents (BRD), System Requirements Specifications (SRS), and user stories created by junior business analysts.
- Collaborate with the development and design team to design solutions that meet the client’s requirements and technical feasibility.
- Oversee the creation and management of product artifacts such as personas, user journey maps, and workflow diagrams by junior team members. Ensure these artifacts are used effectively to inform development and align with user needs and business goals.
- Oversee the continuous refinement of the product roadmap based on market analysis, client feedback, and strategic priorities.
- Own the product backlog and agile development cycles.
- Coordinate development activities to ensure alignment with the product roadmap and stakeholder expectations.
- Mentor juniors in effective backlog management practices.
- Mentor junior team members in performance monitoring and improvement techniques.
- Analyze existing business processes to identify areas for optimization and efficiency gains.
- Ensure that releases are well-coordinated, meet user needs, and align with business objectives.
- Develop a deep understanding of the product, industry, and market.
Requirements
- Any graduates, preferably from an IT background.
- Proficiency in data analysis and interpretation.
- Strong verbal and written communication skills for stakeholder interaction.
- Excellent presentation skills to convey ideas and findings effectively.
- Understanding of software development lifecycle (SDLC).
- Deep understanding of business processes and industry standards.
- Ability to align IT solutions with business goals and define product vision, strategy, and roadmap.
- In-depth knowledge of product lifecycle management.
- Skills in managing relationships with internal and external stakeholders.
- Proficiency with modelling and documentation tools like Microsoft Visio, Lucidchart, Microsoft Word, or Google Docs.
- Proficiency in Figma, Balsamiq, or Adobe XD.
- Use of collaboration and communication tools like Slack, Microsoft Teams, or Zoom.
- Dissect complex business problems and identify solutions.
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