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evisa

Evisa Gjini

Chief Financial Officer, United Hospital

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Healthcare Management with a Custom ERP solution at United Hospital

loan

Overview

United Hospital, a state-of-the-art healthcare facility established in 2021, aimed to deliver exceptional patient care while streamlining its complex daily operations. With over 500 beds, 30 specialized departments, and a rapidly growing patient base, the hospital faced challenges in managing fragmented processes across finance, appointments, inventory, and staff coordination. Recognizing the need for a unified system, United Hospital sought a Custom Enterprise Resource Planning (ERP) solution tailored to healthcare demands.

Country
Kosava
Industry
Healthcare
Timescale
8 Months

Services Provided

UI/UX Design
Engineering
Progressive Web App
Native Mobile App
loan

Challenges

As United Hospital rapidly expanded, its operations became increasingly complex. The use of fragmented systems and manual processes created bottlenecks that impacted patient care, staff productivity, and regulatory compliance.

Fragmented Systems

Disconnected tools for patient records, appointments, and inventory led to inefficiencies and errors.

Manual Processes

Time-consuming tasks like appointment scheduling, budget tracking, and inventory management reduced staff productivity.

Scalability & Security

The hospital’s existing systems couldn’t scale with its rapid growth or evolving needs. Patient data became increasingly challenging.

Solution

Custom ERP Development, United Hospital partnered with a software development firm to design an ERP system that integrated all operational workflows.

Testimonials

“The Idealdevs team is a pleasure to work with. They are communicative, responsive and skilled, and have become an important partner in realizing our projects.”

evisa

Evisa Gjini

Chief Financial Officer, United Hospital
Patient management
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Centralized electronic health records (EHR).

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Automated appointment scheduling with SMS/email reminders.

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Real-time tracking of patient admissions, discharges, and transfers.

Staff & department coordination
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Coordinate between medical staff and departments to streamline workflow and communication.

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Assign duties, manage shifts, and ensure optimal resource allocation across departments.

Financial management
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Track hospital billing, payments, and revenue with integrated financial tools.

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Manage insurance claims, patient invoicing, and financial reporting in one centralized system.

Compliance & security
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Ensure adherence to healthcare regulations like HIPAA with built-in compliance features.

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Protect patient data through robust access controls, encryption, and real-time security monitoring.

Analytics & reporting
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Generate detailed reports on patient care, staff performance, and hospital operations.

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Use data-driven insights to improve efficiency, reduce costs, and enhance patient outcomes.

Implementation Process

  • Needs Assessment: Workshops with hospital stakeholders to map workflows and identify pain points.
  • Agile Development: Modular development with iterative feedback from staff.
  • Training: On-site and virtual training sessions for 200+ employees.
  • Go-Live & Support: Phased rollout with 24/7 technical support during the transition.

Results

The implementation of the custom loan management system resulted in

green-star

40% Reduction in patient appointment scheduling time.

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95% Inventory Accuracy, minimizing stockouts and waste.

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30% Faster Financial Reporting with automated workflows.

green-star

Enhanced Patient Satisfaction due to reduced wait times and personalized care.

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Full Compliance with healthcare regulations, avoiding potential penalties.

Conclusion

The implementation of a robust and scalable solution significantly enhanced the usability and efficiency of Rentslocal. With improved performance, security, and user engagement, Rentslocal established itself as a reliable and user-friendly rental platform. The strategic use of cutting-edge technologies continues to drive business growth and customer satisfaction.

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orgito

Orgito Baraj

CEO, Founder
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