Security

Security at Idealdevs is an engineering discipline, not a compliance afterthought. We build and operate systems for clients in finance, healthcare, and critical infrastructure, and we apply the same standards to our own company. This page summarizes our security program, the measures behind it, and how to reach us about vulnerabilities. It is provided for transparency and does not create contractual commitments; those are defined in individual agreements.

Governance and certification

Our information security management system (ISMS) is certified against ISO/IEC 27001, with the certificate maintained through annual surveillance audits by an independent body. Security is owned at leadership level, reviewed quarterly, and backed by written policies covering access control, cryptography, secure development, supplier management, incident response, and business continuity. Every employee and contractor completes security awareness training at onboarding and annually thereafter, with role-specific secure-development training for engineers.

Infrastructure security

• Our infrastructure runs on major cloud providers in EU regions by default, deployed through version-controlled infrastructure as code that is peer reviewed before every change.
• Production environments are segregated from development and staging, with separate accounts, networks, and credentials.
• All data is encrypted in transit using TLS 1.2 or higher and at rest using AES-256 or provider-equivalent encryption.
• Access follows least privilege: role-based access, mandatory multi-factor authentication and hardware keys for privileged access, single sign-on with centralized offboarding, and quarterly access reviews.
• Logging and monitoring cover authentication events, infrastructure changes, and anomalous behavior, with alerts routed to an on-call rotation around the clock.

Application security

Security is built into our development lifecycle rather than inspected in afterwards. All code reaches production through peer-reviewed pull requests and CI pipelines that run static analysis, dependency and secret scanning, and automated tests. Dependencies are monitored continuously for known vulnerabilities, with patching timelines tied to severity, critical issues within 48 hours. Threat modeling is part of design for security-relevant features, and independent penetration tests are commissioned annually and after major architectural changes, both for our own estate and, where contracted, for client systems before launch.

Data protection and client isolation

Client data is processed under Article 28 GDPR data processing agreements and handled according to classification: production client data is never copied into development environments, and realistic test data is generated or anonymized instead. Client engagements are logically isolated from one another, separate repositories, credentials, and cloud accounts, and access is granted per engagement, only to the squad that needs it, and revoked at the end of the engagement. Backups are encrypted, tested through regular restore exercises, and retained according to agreed schedules.

Incident response

We maintain a documented incident response process with defined severity levels, an on-call escalation path, and named responsibilities. In the event of a personal data breach, we notify affected clients without undue delay and support their obligations under Article 33 GDPR, including the 72-hour notification to supervisory authorities where required. Every significant incident concludes with a blameless post-incident review, and corrective actions are tracked to completion.

Business continuity

Recovery objectives are defined per system, backed by automated backups, multi-availability-zone deployments for critical services, and documented recovery runbooks. Continuity and recovery plans are exercised at least annually, and the results feed back into the ISMS review cycle.

Responsible disclosure

We welcome reports from security researchers. If you believe you have found a vulnerability in idealdevs.io or an Idealdevs-operated system, email [email protected] with enough detail to reproduce the issue. We commit to acknowledging reports within two business days, keeping you informed as we investigate, and not pursuing legal action against good-faith research that respects user privacy, avoids service disruption, and does not access more data than necessary to demonstrate the issue. Please do not run automated scanners against production systems or publicly disclose an issue before we have had a reasonable opportunity to remediate it.

Contact

Security questions and vulnerability reports: [email protected]. Data protection matters: [email protected]. Idealdevs Corporation Ltd, Unit 104, The Light Box, 111 Power Road, London, W4 5PY, United Kingdom.